KNOW WHEN TO STOP

For most people gambling is an exciting and fun recreational pursuit. For some individuals, gambling may result in addiction with devastating consequences for them, their families and friends. At TopSport we understand the dangers of gambling beyond your means and we wish to protect our members. We want you to stay in control of your gambling and not allow gambling to control you.

At TopSport we work with www.gamblinghelp.nsw.gov.au and Gambling Help - 1800 858 858 FREE to help anyone who is affected personally or by a loved ones' compulsive gambling. Gambling Help offer a range of free services such as support groups, live chat and email counselling across numerous languages.

Be Responsible - How do I know if I am developing a Problem ?

Recognising that you may be developing a gambling problem is the first step to regaining control.

Remember:

  • Gambling should be entertaining and not be seen as a means of making money.
  • Only gamble what you can afford to lose.
  • Avoid chasing losses.
  • Keep track of the amount of time and funds you are dedicating to gambling.

It can be useful to track your gambling habits in order to find out if you need help. In just a few minutes, completion of this anonymous self assessment questionnaire will determine your gambling risk level and should you be deemed a problem gambler we encourage you to seek advice. Living with a gambling problem can be tough, but you are not alone. Confidential help and counselling is only a telephone call away at Gambling Help 1800 858 858 FREE with counsellors who understand that you need a safe anonymous place to seek such information about problem gambling.

Stay in Control

We offer a number of facilities to help you keep control of your gambling.

Monitor your betting transactions

You can readily access a full history of transactions, withdrawals and deposits through the "My Account" icon on our website or alternatively contact your friendly TopSport support staff on 1800 TOPSPORT.

Pre-Commitment

Research shows that gambling problems are reduced when members decide in advance how much money they are willing to spend. TopSport offers a 7 Day pre-commitment facility for members. Once you set your deposit limit, you can lower the cap effective immediately or should you decide to increase your limit, you will be required to give seven days notice, allowing you the option to reconsider your change. Again, simply contact your TopSport service officer to invoke this service.

Self Exclusion (Temporary or Permanent)

Self Exclusion (banning yourself from gambling websites) can be helpful in reducing your opportunities to gamble. If you need a break from gambling, you can opt to self-exclude from our services for Seven days or Six months. Our staff can provide assistance should you elect to close your TopSport account. If you feel you need more help to stop gambling, you can download software to disable your access to online gambling sites : BETFILTER or OPTENETPC

Preventing Children from Gambling

TopSport only accepts members who are 18 years of age or above. We seek personal documents to verify information given to us and dedicate resources to ensure minors do not wager on our website. We expect parents and guardians not to allow minors to use our services under any circumstances.

If you suspect someone underage is using the TopSport website, please contact us and appropriate action will be taken. Internet filters can reduce the chance of underage gambling and we recommend : NETNANNY or CYBERPATROL

Codes of Practice

Certain States and bodies have set codes of practice to apply to their residents engaged in gambling or to gambling providers licensed in various jurisdictions.

The following Codes of Practice published by the South Australian Independent Gambling Authority have been adopted by TopSport in relation to its South Australian members.

  • Advertising Code of Practice.
  • Responsible Gambling Code of Practice.
  • Requirements for Systems and Procedures designed to prevent children betting.

Similarly, TopSport supports and complies with the Australian Bookmakers Association Code of Practice - visit www.australianbookmakers.com.au/index.html.